Terms and Conditions

Last Updated: June 2026

1. Agreement to Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permitted Use

Cable Care Solutions grants you a limited license to access and use our website and services for lawful purposes only. You agree not to use the website or services:

• For any unlawful purpose or in violation of any applicable laws or regulations
• To transmit any defamatory, obscene, or offensive content
• To disrupt the normal flow of dialogue within our website
• To attempt to gain unauthorized access to our systems
• To collect or track personal information of others
• To spam or send unsolicited messages

3. Service Description

Our Services

Cable Care Solutions provides professional cable installation, repair, and maintenance services including but not limited to:

• Satellite TV and cable installation
• Internet and network setup
• Home theater equipment installation
• Security system installation
• Emergency service calls

4. Scheduling and Service Terms

Appointment Booking

• Appointments must be scheduled in advance
• A 24-hour cancellation notice is required for appointment changes
• Late cancellations or no-shows may incur fees
• Service is provided Monday-Friday 8AM-6PM and Saturday 9AM-4PM

Service Execution

• Our technicians will provide professional installation and repair services
• Work hours typically range from 1-4 hours depending on the job
• Additional charges may apply for work exceeding estimated time
• Customer access to work area is required

5. Pricing and Payment

Fees

• Service fees are as quoted and agreed upon before work begins
• Travel fees may apply for locations outside our standard service area
• Parts and materials are charged separately as per estimate
• Emergency service calls may be subject to additional fees

Payment Methods

We accept VISA, Mastercard, Discover, and American Express. Payment is due upon completion of service unless other arrangements have been made.

6. Warranty and Liability

Service Warranty

• Labor warranty covers 30 days from service completion for workmanship issues
• Parts warranties are per manufacturer specifications
• Warranty does not cover damage due to misuse, accidents, or third-party interference

Limitation of Liability

Cable Care Solutions is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data. Our liability is limited to the amount paid for services.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Cable Care Solutions or its content suppliers and is protected by international copyright laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

9. Disclaimer of Warranties

This website and its services are provided on an "AS IS" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Indemnification

You agree to indemnify and hold harmless Cable Care Solutions and its owners, employees, and agents from any claims, damages, or losses resulting from your use of this website or our services.

11. User Responsibilities

You are responsible for:

• Providing accurate information on service requests
• Ensuring access to service locations
• Backing up any important data before our technicians work on your systems
• Notifying us of any pre-existing conditions or concerns before service

12. Cancellation Policy

• Cancellations must be made at least 24 hours before the scheduled appointment
• Cancellations within 24 hours may incur a cancellation fee of 50% of the service charge
• No-shows will be charged the full service fee

13. Dispute Resolution

Any disputes arising from these terms or our services shall be governed by the laws of New York. Both parties agree to attempt to resolve disputes through good-faith negotiation before pursuing legal action.

14. Modifications to Terms

Cable Care Solutions reserves the right to modify these terms and conditions at any time. Continued use of our website and services following any changes constitutes acceptance of the modified terms.

15. Contact Information

For questions regarding these Terms and Conditions, please contact us:

• Phone: 813-444-2466
• Email: admin@cablecaresolutions.com
• Address: 9 Willow Ln, Buffalo, NY 14228

16. Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.